I am not receiving Lobee related emails

Lobee Team

Last Update 3 anni fa

If you're having trouble receiving Lobee emails please follow these troubleshooting methods:


1. Ensure you have not received the email in your Junk, Spam, Social, Promotional, or alternative email folders. If you found the email in these folders, mark them as "not spam" to make sure you receive future emails in your inbox.


2. Refresh your email inbox as there can be delays in receiving emails sometimes.

Update your contact details, check the spelling of your email or consider using an alternative email address.


3. Check with your I.T. or email provider if emails are blocked. Depending on how strict your emails are set up, it might be possible that receiving certain emails outside your organization is not allowed.


4. The verification link we email you will remain active for 72 hours. If it has expired, click the ‘Resend Verification Link’ button and we’ll get a fresh link to you.


Contact Lobee Support by clicking on 'Submit a ticket'


If you have any questions, please contact our customer support team, or emailing [email protected]

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